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Shipping policy

How do I pay and how is delivery made?

For products purchased from www.carlasdreams.ro, the following payment methods are available:

  • Cash on delivery, when the package is delivered or picked up, if choosing delivery via express courier. Before order shipment, the shopping cart will calculate and display the exact shipping costs.
  • Online payment by bank card, regardless of the chosen delivery method.

Delivery Methods

  • Express courier delivery. The package will be sent to the address mentioned in the order and will be personally handed to the recipient by the courier.

The package will include your contact details, necessary in case the courier cannot easily reach the specified destination. Therefore, it's important to provide a phone number in the order form where the courier can contact you if needed.

The delivery timeframe is displayed both on the product presentation page and in the checkout page (shopping cart).

Also, after completing the order, a confirmation message will be sent to the provided email address, where the estimated delivery date can be checked.

What are the delivery charges?

The displayed values include VAT. This delivery fee will be added to the order total, so the price paid to the courier will represent the cost of the order plus delivery charges.